IRS & Refunds


E-File FAQs

February 2, 2014 : Kristin Shaw

We know that getting your tax refund is very important. While we want to do the best job we can to provide information to you across social media, our online chats and 1-800-HRBLOCK, we also recognize that this is a very busy time of year and sometimes you just want a quick. simple answer. So here are a few responses to the questions we are getting most frequently.

Where do I check my status with the IRS?

Where’s My Refund

Where’s My Refund says it has been accepted but my status hasn’t changed with H&R Block.

The information from the IRS is the most accurate and up to date.

My H&R Block status has changed from transmitting to waiting to transmit to pending to etc. etc.

These status changes do not indicate an error on your return or rejection by the IRS. They are minor changes that may occur as we transmit returns. If there is an error or rejection, you will be notified as such.

Why hasn’t my return been sent to the IRS?

On Friday morning we began transmission of returns to the IRS and continue to process the backlog of returns. It will be sent, and you should see your status change in the next few days.

Why did H&R Block wait until Jan. 31 to start sending returns?

H&R Block provided some early returns to the IRS as part of the testing period, but the IRS did not officially start accepting all returns until Jan. 31.

Why are returns being processed “out of order”?

Each return is unique and there may be reasons specific to that return that require longer processing. It could be that some returns were part of a test batch. Rejections may also affect acceptance order.

I got the RAC. Shouldn’t I have my refund by now?

Unfortunately, no. The refund anticipation check does not provide your refund any quicker than the IRS can issue it. It deducts the cost of tax preparation services from your refund instead of having you pay upfront. More information can be found here.

My question isn’t answered here.

Call 1-800-HRBLOCK or contact your local office so a representative can look into your specific situation.

Kristin Shaw

Kristin Shaw

H&R Block

Kristin was previously the editor of Block Talk, the official H&R Block blog. Prior to joining H&R Block, Kristin worked in marketing for higher education institutions and actually taught some college classes too.

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