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H&R Block: Leading within the Latino Community

June 26, 2015 : Violeta Stauffer-Rodriguez – Past Contributor

Ed note: Being an H&R Block tax professional doesn’t mean you just prepare tax returns. Our pros are active in their communities and play an important role providing education about taxes. This is especially true for our bilingual tax pros.

Being a leader can mean many things – providing wisdom, guidance or direct help often come to mind. H&R Block seeks out those qualities in its Latino Brand Ambassadors. These employees are enthusiastic and committed to their community, know what their community needs and have the desire to teach and lead friends and neighbors on an important, and confusing, topic: taxes. The Brand Ambassadors are a very important part of the H&R Block family.

The Latino Brand Ambassador program has more than 300 bilingual tax professionals nationwide, working in educational workshops, speaking at churches, visiting consulates and promoting educational activities throughout the year. They are also part of the more than 9,000 bilingual professionals at H&R Block that serve the Latino community.

Our Brand Ambassador program started in the heart of the Latino community. It works to motivate bilingual leaders in H&R Block offices to participate in community activities, where they can share their expertise and help dispel misinformation about taxes. They are breaking language and cultural barriers as theossibly be one of our Latino br Latino brand Ambassadors in the future!en trying to file thier de interes para los Latios. y talk to people and answer their questions.

Latino Brand Ambassadors understand the ins and outs of filing a tax return for the first time, reporting income when you are paid in cash, using an Individual Taxpayer Identification Number (ITIN) when you don’t qualify for a Social Security Number, and many other topics. They are trained to help address the many roadblocks Latinos face when trying to file their taxes.

Giving back to the community

Magdalena Morales, a manager for H&R Block in the Los Angeles area, recalls that before the Latino Brand Ambassadors program started, many bilingual tax professionals were already volunteering in their communities. This program gives them an additional platform to help others and to be recognized for their work within our company.

“They are men and women who not only have great knowledge about taxes, but also have the ability to convey that knowledge so that the community feels comfortable and identifies with them,” says Magdalena.

One of these outstanding members of the Latino Brand Ambassador program community is Diogracias Lopez. She has been an H&R Block tax professional in the Los Angeles area for more than seven tax seasons. She said part of what she likes about her role is giving something back to the community.

If you want to become an H&R Block tax professional and learn more about what bilingual tax pros do, take a look at the Income Tax Course, where you will have the opportunity to learn from H&R Block and start on your own path to potentially becoming a tax professional.


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